Spring has sprung, and the time of high heat is on its way. If you haven’t done so already, it’s time to check out your air conditioning and make sure everything is running smoothly. It is best to have an air conditioning service come out and inspect your unit and ensure proper maintenance before the summer arrives. When the heat wave strikes, you’ll be ready.
There are several things to look for in an air conditioning service. You want to make sure that you are working with a reputable company that has skilled professionals in its employ. Air conditioning maintenance can be costly, and if handled by the wrong person could wind up costing you even more.
Licensed and Insured
Make sure that the air conditioning service you choose is both licensed and insured. A licensed business is more likely to be on the up and up. Some people are self-employed and do not have a business license. If something goes wrong it can be harder to hold them accountable.
It is also very important that the business is insured. An insured business is covered if their workers have an accident while on the job, which can lower your own liability if it happens on your property. Insurance also protects you because if something goes wrong and property damage occurs, their insurance will pay for it.
Ratings and Reviews
Look at the Better Business Bureau rating for the company. A good and honest air conditioning service will have an A-plus rating. A poor rating from the Better Business Bureau means that the company has not been honest in their dealings, or that there is some other problem with the services that they provide.
You should also check out reviews for the air conditioning service. Check sites like Google and Yelp for reviews on the company. This will give you a good idea of whether or not their prices are reasonable, and whether or not they do a good job. If you find more than one or two bad reviews, you might want to go with a different company.
A good air conditioning service will have reasonable estimates for maintenance of your unit. They should be able to provide you with a flat fee estimate for inspecting the unit, as well as a reasonable estimate for any repair or maintenance that is required.
Many companies charge by the hour. It is important that if a company charges by the hour that you are present and witnessing their work. Do not let the professionals take more time than is truly required for the job. You should also research prices for any parts that are required to make sure that the mark up is not unreasonable.
Friendly and Courteous
The employees that visit your home should be friendly and courteous at all times. They should make every effort not to create or leave a mess in their wake. They should be polite and respectful to you and anyone in your home.
You will get a good idea of whether or not an air conditioning service will be friendly and respectful when you contact them for a quote or to schedule an appointment. The level of customer service provided should be outstanding in addition to quality work on the unit.